Protect Your Information

  • OSAC will never ask for a processing fee or payment of any kind.
  • OSAC will never ask you to send your Social Security Number (SSN) or password over email.
  • OSAC will never make unsolicited calls asking for your SSN or other personally identifying information.
  • OSAC emails come from hecc.oregon.gov, state.or.us, oregonstudentaid.gov, or oregonpromise.org.
  • If you are unsure about the legitimacy of an email or phone call, check your Messages or hang up and call our office at (541) 687-7400 to verify.

What are Phishing Scams?

Phishing is an attempt by a scammer to obtain personal information such as social security numbers, passwords, or credit card numbers by pretending to be someone else. Scammers have been known to target applicants via email or phone by posing as OSAC staff.

How to Protect Yourself from Phishing and Other Scams

  • Check the sender of any email that claims to be from OSAC. In many email programs, you can see the sender's email address by hovering your mouse over their name.
  • DO NOT click any links or open any attachments in an email you suspect of being a scam.
  • Never send sensitive information such as your Social Security Number or Student Portal password via email or our contact/feedback forms.
  • Check the web address of any web page that asks you to enter your Student Portal credentials or other personal information. The address should be at app.oregonstudentaid.gov.
  • Read more about Phishing scams.